At OzOMG Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered property analysis service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Information

We collect the following personal information when you use our service:

• Email Address: Required to send you property reports
• Property Address: The Australian property you want analyzed
• Payment Information: For PREMIUM and ULTIMATE reports (processed securely through our payment provider, we do not store credit card details)

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses

We use the information we collect to:

• Generate and deliver your property analysis reports
• Process payments for PREMIUM and ULTIMATE reports
• Send you important service updates and notifications
• Respond to your inquiries and provide customer support
• Improve our service and user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: We use third-party services (email delivery, payment processing, hosting) that may access your information to perform services on our behalf
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

We implement appropriate technical and organizational security measures to protect your personal information:

• All data transmission is encrypted using SSL/TLS
• Database access is restricted and monitored
• Regular security audits and updates
• Payment information is processed through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Property reports and associated data are typically retained for 3 years for operational purposes and potential future report requests. You can request deletion of your data at any time.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us through our contact page. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Performance Cookies: Help us improve site performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect site functionality.

Our service integrates with the following third-party services:

• Property Data Sources: property.com.au, realestate.com.au (public data)
• Payment Processing: Secure payment gateway (PCI-compliant)
• Email Delivery: Transactional email service
• Cloud Hosting: Secure cloud infrastructure
• AI Services: Azure OpenAI (data not used for model training)

These third parties have their own privacy policies. We encourage you to review them.

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

OzOMG Pro is operated in Australia and our servers are located in Australia. If you are accessing our service from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located and our central database is operated.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.

Data Protection Officer: Available for privacy inquiries and data requests

OzOMG Pro is committed to handling personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). We ensure that:

• Personal information is handled openly and transparently
• Individuals have the option to interact anonymously where practicable
• Personal information is collected only when necessary and lawful
• Individuals are informed about the collection and use of their information
• Personal information is used and disclosed only for the purposes collected
• Personal information is accurate, up-to-date, and secure